After learning of those presssing problems, we acted instantly to work well with your servicer to concur that class people which should be in forbearance or stopped collection status have been in that status. But, on the basis of the timing of whenever some borrowers had been accidentally removed from forbearance or stopped collections, some of those borrowers might have produced re payment they might not need otherwise created before the s that are ED.
ED is trying to figure out which borrowers mistakenly received notices that their forbearance or stopped collections status had been closing, including which borrowers received notices asking for payment, and will also be trying directly to such borrowers. Nevertheless, in the event that you made a payment as a result that you would not have otherwise and would like a refund of that payment, please call ED at the Borrower Defense Customer Support at 855-279-6207 if you believe there has been a mistake with your forbearance or stopped collection status, and/or. 阅读更多